Reviews are submitted by Customers who have either recently bought a vehicle from the Centre or used the Centre's Service department.
All reviews are authenticated by an independent third party, Bazaarvoice.
Rated 5 out of 5 by Bex2701 from Perfect from start to finish! (Listers Toyota, Lincoln) We walked in with no idea what we wanted and was met with Shane who was an absolute star from start to finish! We did not feel at all pressured into our purchase, and the care we have had while going through the purchase/collecting my car/after care has been way over and above what I would have expected from an auto dealer! Can't fault them at all.
Date published: 2017-07-07
Rated 5 out of 5 by James B from Edward Goodland - Personal Recommendation Edward Goodland in a nutshell. He is an asset to your company for the following reasons: * Very knowledgeable, understands the Toyota brand and products inside out which impressed me. * Took his time with me and my queries and was very patient. It took me a couple of months to make the decision to buy, during this time Edward kept in touch with me in a positive and professional way unlike some of your competitors (i.e. Kia, Honda). * Rather than pressure sell, he aims to understand the client, what is important and then recommends/gives guidance on the best solution that Listers and Toyota have to offer, (i.e. for me a Rav 4 business edition with some extra options). * He does what he says he is going to do. I can give two specific examples: 1) - I enquired about a dog guard and at the time of our first meeting Listers didn't have a model with a fitted dog guard for me to see. Edward explained the optional extra, what the cost would be and that it would be fitted on my behalf, he also said he would send me a pdf picture so I could visual the dog guard. Sure enough this was in my inbox about 2 hours later. 2) - I told Edward near the end of the sales process that I didn't want the standard carpet matts and wanted the rubber ones instead. He explained that there is a cost for the upgrade (fair enough), he said that he would look into replacing this via "compass" query. Unfortunately for me Edwards request was denied by the company, but the fact he tried to get things to my specification in a professional way made me feel that he wanted the best customer outcome for me. All in all a good, positive experience. I haven't had much experience with anyone else at Listers, but if you see Edward, I am confident he will look after your needs.
Date published: 2017-05-09
Rated 5 out of 5 by Ajit from Mr Very happy with the car
Date published: 2017-04-07
Rated 5 out of 5 by Graytan from Great service
Date published: 2017-04-06
Rated 5 out of 5 by No1Suspicious from Smooth and easy experience Made getting a new car on finance so easy and not too complicated. Treated so well by staff
Date published: 2017-04-05
Rated 5 out of 5 by cliveskywalker from A very pleasant experience An informative and professional approach by all staff with attention to detail making the whole experience a very pleasant one.
Date published: 2017-04-04
Rated 5 out of 5 by Dilmi from Fantastic customer service! I recently purchased a car last week and I am extremely happy with the customer service I received, James and Ken were fantastic and I would definitely recommend this dealer.
Date published: 2017-03-14
Rated 4 out of 5 by Foxy 17 from Committed to providing the best service Received a good deal, a quality product and a good service by excellent staff.
Date published: 2017-03-10
Rated 5 out of 5 by DebW from Great customer service and efficiency with work completed. Really happy with the work they do.
Date published: 2017-08-03
Rated 5 out of 5 by Radleybag from Warranty problem fixed straight away Engine light came on phoned them got us in straight away and lent us a courtisy car fixed all in one day.
Date published: 2017-07-29
Rated 5 out of 5 by John 22 from Excellent service Contacted Toyota with problem,visited Toyota service dept they reviewed problem took photographs contacted me later that week,arranged for work to be done no hassle everyone very helpful
Date published: 2017-07-27
Rated 5 out of 5 by Brilaine from Exelent sevice Impressed with video report on condition of car
Date published: 2017-06-30
Rated 5 out of 5 by Snitz from Brilliant customer sevice .... Took the car for it's service - so impressed with their customer service
Date published: 2017-06-27
Rated 5 out of 5 by Anonymous from Excellent service Car recalled for faulty airbag. Seemless performance.
Date published: 2017-06-26
Rated 5 out of 5 by JockeyNo1 from Great dealers I would not to wish to go any were put Lister's, for me they have been a friendly kind of company, would not want to go any were else
Date published: 2017-06-24
Rated 5 out of 5 by Mickant from Mot Used them for mot car was handed back cleaned inside and out
Date published: 2017-06-21